Explore what sets us apart
Specialist Team
Charterhouse and Charterhouse Labour Solutions combine specialist consultants to provide the highest level of service.
All CLS clients benefit from a dedicated and experienced team who will manage the full outsourcing end-to-end process. This team consists of a dedicated Charterhouse Labour Solutions Consultant to manage the client and candidate expectations, the HR expertise of our Senior Manager – People & operations, and our Finance & Government Relations Manager who oversee all aspects of visa issuance as well as an Admin Support Assistant. The Outsourcing & Payroll Team is personally managed by the Managing Director to ensure that all aspects of the process are executed to the highest standards, with each member of the team having extensive experience in the Middle East.
Client and Employee Support
As part of our commitment to our outsourced employees, we make sure they do not feel abandoned without support, we are there for them every step of the way. Beyond this Charterhouse Labour Solutions takes away the stress from both employees and Clients, we are on the ground in Dubai with the latest information regarding any changes to the UAE Labour Law and the general working environment within the UAE. Our main focus is to build and maintain exceptional relationships with the outsourced employees as well as the client, we take it to the next level and do all we can to assist.
With your dedicated CLS Consultant available to both candidate and employee as needed. Please note we act as the intermediary; nothing is processed without CLS gaining written approval (through email) from the approved authorised person in your team. We focus and excel at maintaining ongoing open communication between the Client and Charterhouse as well as Charterhouse and the employee at all times. CLS prides itself on exceptional customer service, making for a stress-free experience for both Client and employee.
Transparency of Costs
We do not count the hours or the documents processed, nor do we charge extra fees for another phone calls. Our success is measured by our relationship with clients and employees, providing a fluid connection of open communication across Visa processing, Payroll &HR.
Bespoke Tailored Solution
CLS customizes outsourcing solution to meet clients’ requirements. We can adapt our services as required, establishing clear communication lines, and enhance the overall relationship between CLS, the employee and the client.
Licensed directly by the government to provide outsourced staff in the UAE
One of only a handful of companies in Dubai are licensed directly by the Dubai Government to provide outsourced staff. With no third parties involved, we do not let other companies piggyback off our license. Instead, we work directly with our clients to ensure the highest level of service and compliance with all applicable laws and regulations.
Please let us know if there are any other services you need assistance with, we are happy to tailor a package to suit our client’s needs.
Get in touch today for a confidential chat with one of our consultants: outsourcing@charterhouse.ae
